Plain terms.

By using a Crowe Logic property, you agree to these terms. If you are using a Crowe Logic property on behalf of a company or other organization, you represent that you can bind that organization. The contracting entity is Crowe Logic, Inc., an Arizona corporation.

You are responsible for keeping your credentials safe and for everything that happens under your account. Tell us at security@crowelogic.com if you think your account has been compromised. One person, one account: do not share a single seat across multiple humans.

Pricing for self-serve plans is published at /pricing. Plans renew on a monthly or annual cadence as stated at checkout. We may change pricing for future renewal periods with at least 30 days notice to your billing email. Refund requests for unused time on annual plans are handled case by case; email billing@crowelogic.com.

Do not use Crowe Logic to break the law, attack other systems, generate child sexual abuse material, generate non-consensual sexual content of real people, impersonate another person without consent, or evade sanctions. Do not abuse managed sandbox time to mine cryptocurrency or run unrelated workloads. We can suspend or terminate any account that violates this section without prior notice; we will explain why on request.

If you connect a third-party provider key, your relationship with that provider is governed by their terms. We pass requests through to the provider on your behalf and surface their responses. We are not responsible for provider downtime, content moderation decisions, or rate limits set by the provider.

Anything labeled beta, preview, developer beta, or experimental is not promised to work, not promised to keep working, and may change or be removed without notice. Do not use beta software for production workloads where downtime or data loss would matter. We will not be liable for damages arising from beta software beyond the amount you paid for the affected period.

You keep ownership of your prompts, files, and outputs. You give us a limited license to process them so we can run the service you asked for (route the request, render the response, log usage). We do not train models on your content. We do not share your content with third parties except providers you have connected through BYOK and infrastructure providers we use to run the service.

Crowe Logic, the Crowe Logic mark, the Crowe Code mark, and the source code of our hosted services are ours. The product surfaces are licensed to you, not sold. You can use them for the purposes the plan allows; you cannot resell, white-label, sublicense, or reverse engineer them without a written agreement.

The service is provided as is. We do not promise it will be uninterrupted, error-free, or fit for a particular purpose. We disclaim all implied warranties to the maximum extent allowed by law.

Our total liability to you for any claim arising out of these terms is limited to the amount you paid us in the 12 months before the claim, or USD 100, whichever is greater. We are not liable for indirect, incidental, consequential, or special damages, lost profits, or lost data, even if we knew the damage was possible.

If a third party brings a claim against us because of how you used the service (including violating these terms or someone else's rights), you will defend us and pay any settlements or damages awarded.

You can stop using the service at any time. We can suspend or terminate your account if you violate these terms or if we are required to by law. After termination, sections that should survive (ownership, warranty disclaimer, limitation of liability, indemnification, governing law) keep applying.

These terms are governed by the laws of the State of Arizona, without regard to its conflict of laws rules. The state and federal courts located in Maricopa County, Arizona, have exclusive jurisdiction over any dispute that is not subject to arbitration.

If we change these terms in a way that affects you, we will update the effective date at the top of this page and email anyone with an active account at least 14 days before the change takes effect. Continued use after the effective date means you accept the new terms.

Crowe Logic, Inc., Phoenix, AZ.
legal@crowelogic.com for legal notices.
sales@crowelogic.com for everything else.